A display showing the ‘fasten your seatbelt’ sign and the ‘no smoking’ sign illuminated on board an aircraft.
Jeff Overs | BBC News & Current Affairs | Getty Images
You trudge down the aisle to your seat. You double- and triple-check that you’ve arrived at the right row. You heave your luggage into the overhead bin and squeeze past your fellow passenger to settle into your seat.
Job done. Stress-filled boarding process complete. You zone out.
Never mind that flight attendants have begun their pre-flight safety demonstration, or that a video has begun to play informing you of the procedures in case of an emergency. You’re fine. You’ve seen this one before.
“The attention rate during the safety demos is extremely low,” says Sara Nelson, president of the Association of Flight Attendants-CWA, which represents cabin crews at United, Alaska, Frontier, Hawaiian and others.
There are many lessons to be learned from recent airline incidents, two in just the first week of the year. Among them:…
2024-01-14 09:00:01
Original from www.cnbc.com
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