Revolutionizing Operations: Ernst & Young’s Groundbreaking AI Platform

Ernst & Young (EY), a multinational consultancy, has embraced generative AI (genAI) and is experiencing a significant transformation in its operations. With⁤ an impressive 96% adoption ‌rate among employees, the company is leveraging its customized EY.ai platform to drive efficiencies‌ and enable staff to focus on higher-level tasks.

Following a‌ successful pilot with 4,200⁢ tech-focused team members ‍in 2023, EY rolled out its large language⁣ model (LLM) to nearly ⁣400,000 ⁣employees worldwide. Despite this⁤ technological advancement, EY’s leadership emphasizes that humans remain central to innovation⁣ and development.

EY envisions the future evolution of artificial general intelligence (AGI) as⁣ a strategic partner that will shift the focus from task automation to true collaboration between humans and machines. ⁢Beatriz Sanz Saiz, EY’s global consulting data and AI leader, believes AGI will revolutionize how tasks are ⁣performed.

In‍ an interview with Computerworld, Saiz discussed how genAI is reshaping⁤ EY’s operations and empowering employees:

“Since launching ‍EY.ai a year ago, we have ‍witnessed⁢ a profound transformation within our ⁢organization.⁢ AI has been integrated into various ⁣aspects of our operations, enhancing‌ client service delivery and internal efficiencies. This shift has allowed ⁣teams to concentrate on high-value activities that drive ‍innovation while AI handles complex ‍data analysis.”

“The remarkable ‍adoption rate of 96.4% among‍ EY employees demonstrates the platform’s ‍impact on collective intelligence. EY.ai serves as a catalyst for ⁣redefining work processes and upskilling our workforce ⁤rapidly.”

2024-10-31 05:15:02
Source from www.computerworld.com