Employee discontent is on the rise due to toxic work environments and limited opportunities for advancement within organizations. A recent study by Intoo, a career development and outplacement firm, reveals that many workers attribute this issue to the behavior of their managers.
According to the survey conducted in collaboration with Workplace Intelligence, Gen Z employees are increasingly turning to “AI Career Coaching” for guidance, with ChatGPT being a preferred source for career advice. Surprisingly, 47% of Gen Zers find chatbots more helpful than their managers in this regard. The study also shows that a significant percentage of employees and HR leaders have encountered toxic workplace characteristics during their careers.
Lydia Frank, the vice president of marketing at Chronus, notes that Gen Zers, having grown up with the Internet, are inclined towards utilizing generative AI for various purposes, including career advice. She emphasizes that the lack of mentorship and professional networks, especially in remote work settings, is prompting Gen Zers to seek guidance from platforms like ChatGPT.
The survey further highlights that mistreatment at work and limited career growth opportunities are prompting more employees to actively explore new job prospects. The data, collected in late 2023 and updated recently, underscores the importance of identifying toxic workplace dynamics and fostering a positive work environment to enhance job satisfaction, performance, and retention.
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