Mario Zelaya, a proud Tesla owner, faced a frustrating situation when his car’s battery died unexpectedly. The high cost of replacing the battery, coupled with unforeseen expenses, led him to make the difficult decision to sell his beloved vehicle despite its initial hefty price tag.
IBTimes UK
Imagine being locked out of your car because of a dead battery and being told that the only solution is to shell out thousands for a new one. This was the reality for Canadian Tesla owner Mario Zelaya who expressed his frustration in a TikTok video.
In the video, Mario revealed how he was unable to unlock his $140,000 Tesla due to a dead battery that required replacement. Unlike traditional cars where alternative methods could be used in such situations, Tesla’s unique design meant that without power from the battery, accessing the vehicle became impossible.
The shocking revelation came when Mario discovered that replacing the dead battery would cost him an eye-watering $26,000. Feeling trapped and disillusioned by this unexpected expense, he took to social media to share his ordeal with others.
@supermariozelaya
My opinion: Tesla shut down my car over the air because my videos after refusing to pay for a new battery. #tesla #car
♬ original sound – Mario Zelaya
The High Price Tag Of Battery Replacement
Mario’s frustration grew as he realized just how costly it would be to get back into his car. With no other viable options in sight and facing an exorbitant bill of $26K for a new battery alone, he made the tough choice to part ways with his Tesla.
Selling off his prized possession wasn’t without its challenges though as crucial ownership documents were locked inside the vehicle itself. To proceed with selling it off successfully, Mario had to incur additional costs by obtaining duplicate paperwork before finding a buyer.
Mario’s experience dates back to 2013 when certain Tesla models encountered technical issues related to fluid leaks affecting their batteries. Despite raising concerns and seeking assistance from regulatory bodies like Transport Canada regarding these issues over time, satisfactory resolutions seemed elusive.
A Disillusioned Owner Speaks Out
Frustrated by what he perceived as poor customer service and unresolved technical problems plaguing Teslas like his own model year 2013 purchase which faced similar issues years later despite assurances from authorities investigating such matters,Mario decided enough was enough.“I’ll never buy another Tesla again,” declared Mario emphatically on social media while sharing details about selling off his problematic vehicle which left him disheartened about electric cars in general.
As more stories emerge about troubling incidents involving Teslas like Craig Doty II nearly crashing due Full Self-Driving mode or Brianna Janel getting stuck during system updates at inconvenient locations,it raises questions not just about safety but also reliability concerns among owners worldwide.
While Elon Musk-led company continues pushing boundaries innovation features such FSD mode,it must address recurring issues highlighted by customers like Mario who felt let down by their expensive purchases.
The need prioritize customer satisfaction quality assurance becomes paramount especially charging premium prices repairs replacements further complicates matters surrounding brand reputation moving forward.
Tesla Faces Challenges Ahead
With growing competition market expansion efforts underway,Tesla must reassess its approach towards ensuring product quality reliability while keeping customers happy satisfied long-term success sustainability goals intact moving forward.
2024-09-16 15:15:02
Post from IBTimes.