From 39m agoKey events39m agoOptus landline calls to Triple Zero not working1h agoWhat we know so far about the Optus outage1h agoPress conference on Optus outage scheduled for 11am3h agoVictorian VCE exams to go ahead despite train delays3h agoMichelle Rowland suggests ‘deep network problem’ behind Optus blackout3h agoVictorian department of transport links train delays to Optus outage4h agoOptus apologises for network outage4h agoQantas due in court over sale of tickets for cancelled flights5h agoOptus network suffers national blackout5h agoWelcomeFilters BETAKey events (10)Optus Mobile & Fixed (36)Melbourne (12)Victoria (8)Michelle Rowland (6)Australia (6)now18.59 EST
Forest Fire Management Victoria’s phone lines are also down amid the nationwide Optus outage.
It wrote on X:
We apologies for any inconvenience this may cause. We will keep you updated with any changes.
In the meantime, if you have any queries, please email customer.service@delwp.vic.gov.au…
2m ago18.57 EST
A further update from communications minister Michelle Rowland, regarding Triple Zero calls from Optus landlines:
The regulator is monitoring the situation regarding Triple Zero access, and working with Optus and the Emergency Call Operator.
The regulator is monitoring the situation regarding Triple Zero access, and working with Optus and the Emergency Call Operator.
— Michelle Rowland (@MRowlandMP) November 7, 2023
4m ago18.55 ESTJosh Taylor
Optus CEO Kelly Bayer Rosmarin has said the company has tried “a number of paths of restoration to bring its mobile and internet services back online but “so far we have not had the results that we hoped for.
She told ABC Sydney:
Our team is still pursuing every possible avenue. We had a number of hypotheses and each one so far that we’ve tested and put in place new actions for has not resolved the fundamental issue.
The CEO said the company has no more information on the outage that has affected services nationwide since 4am, and could not say when services were likely to be restored.
Bayer Rosmarin said it is “highly unlikely” the outage was caused by a hack, and that this was a “very, very rare occurrence”.
9m ago18.50 EST
Optus CEO directs customers to ‘other avenues’ including through WiFi and app
The Optus chief executive says the media should direct people to its website and the Optus app because “it is very clear what customers need to do”. However, those without data and internet cannot access the website or app.
Kelly Bayer Rosmarin says:
There are definitely places where people can connect to Wi-Fi, there are plenty of organisations that offer Wi-Fi. Our stores have connectivity, our messaging is still working through the MyOptus app, and so we hope that customers are taking advantage of all of the other avenues during this period where our service is being returned.
Updated at 18.57 EST11m ago18.48 EST
How long until services are restored?
Optus CEO, Kelly Bayer Rosmarin:
We are working really…
2023-11-07 18:45:07
Source from www.theguardian.com
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