Viva: Microsoft’s AI-powered Solution to Bridge the Skills Gap

Viva: Microsoft’s AI-powered Solution to Bridge the Skills Gap

Microsoft has unveiled new ⁤AI-powered ⁢capabilities for its employee experience platform, Viva, designed to help ⁣identify‌ skills⁣ gaps within an organization’s existing workforce and upskill employees.

Called Skills in Viva, the new service pulls information from ⁣Microsoft Graph, which provides⁢ employee activity signals from across Microsoft 365 ⁤applications and services, and combines it with the ​LinkedIn Skills Graph, which maps the global skills landscape and includes a taxonomy⁣ of 39,000 unique skills alongside data on how they relate to ‌each other, to ⁤jobs, ⁣and to learning content.

With AI reasoning applied on top of this data layer, Skills in Viva can infer an employee’s skills profile and provide Viva customers ⁢with an improved understanding of current workforce skills.

According to data from Microsoft’s⁢ Work Trend Index ‌report from May, 82% of leaders say their employees need new skills in order to keep up with ‍the rapid ​advancements ‌in AI and the pace of change and innovation. ⁣Furthermore, 60% of workers surveyed said they don’t currently have the right skills⁤ or capabilities to get their work done.

A​ study released in August from job listing‍ site Upwork found that in the first half‌ of 2023, AI was the fastest-growing job category on the site, with generative AI job posts up more than 1000% in the second quarter of​ this ‍year compared to the end of 2022,⁣ while related searches​ increased more than 1500% in ⁤the same time period.

Between 2022 and 2023, the top 10 generative AI-related⁤ skills listed in Upwork job seeker profiles included‍ Large Language Model (LLM), generative AI; prompt⁤ engineering, ChatGPT, AI Chatbot, and AI Text-to-Speech.

“Often, it’s very difficult ⁤to understand what is⁢ the ‌totality of certain skill sets across an organization,”⁣ said Sunita ⁤Khatri,⁢ senior director of product marketing, employee experience platform ⁤at Microsoft. “What Skills in ‌Viva does… [is help with] strategic workforce planning, so leaders can ​now⁤ start ⁢to see breakdowns of⁢ top skills. For ​example, an organization may have really⁢ great skills around⁢ machine learning but could be missing​ the skill set around ⁢responsible AI or how to build new AI capabilities.”

Skills in Viva doesn’t require ⁣employees ‍to have a LinkedIn profile, nor does it link‌ back to member data. ⁤It simply applies an inferencing model across the platform’s skills taxonomy — the LinkedIn Skills Graph. Some of that data‌ is‌ derived from ⁤trends found in member data ⁤but Skills in‌ Vivia does not directly connect to any⁢ specific member information, ⁣explained Khatri.

The platform will recommend opportunities to⁣ create a learning path for‌ an ⁣entire organization, as well as⁣ for specific departments or teams.‌ Furthermore, Skills in Viva will also suggest reskilling⁣ opportunities⁢ for individual employees.

“Once Skills in Viva has a record⁤ of the breadth and depth of your skills, it will start to identify what new skills you should…

2023-10-11 10:24:03
Article⁣ from www.computerworld.com

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