CVS, the renowned pharmacy chain, recently reached a settlement in a class-action lawsuit that accused the company of utilizing AI lie detector tests in job interviews without disclosing this practice to potential employees. The terms of the settlement remain confidential.
The allegations suggest that CVS employed HireVue video interview technology along with Affectiva’s AI analysis tool.
HireVue, an innovative AI HR solution, aims to benefit both job seekers and employers in the recruitment process.
For job applicants, the platform claims to reduce bias in hiring and offers the convenience of pre-established interview questions that can be answered at any time using AI technology. Although facial analysis was discontinued in 2020 due to bias concerns, the software still allows for real-time interviews with human interaction.
Integrated with various HR systems like Microsoft Teams, LinkedIn, and Salesforce, HireVue streamlines the hiring process for teams, enabling quicker and more informed decisions. The AI technology assesses verbal and non-verbal cues from recorded videos, including word choice, tone of voice, and facial expressions.
2024-08-14 03:15:03
Source from www.computerworld.com
