Zoom has announced plans to expand its smart companion, Zoom IQ, and work with OpenAI to enhance its AI capabilities. The company will take a federated approach to AI, deploying a combination of AI models developed in-house, by leading AI companies such as OpenAI, or by select customers. This approach will allow Zoom to make “generative AI a driving force in making our customers’ organizations more productive,” said Smita Hashim, chief product officer at Zoom. The models are customizable, so they can be tuned to a given company’s vocabulary and scenarios for better performance.
Zoom also announced additional generative AI capabilities to Zoom IQ, including Chat Compose, Email Compose, and Meeting Summary. Zoom IQ Chat Compose helps users compose messages based on the conversational context of their chat, while Zoom IQ Email Compose drafts email suggestions based on prior Zoom Meetings, Zoom Phone calls, and email threads. Zoom IQ Meeting Summary generates summaries of meetings and captures post-meeting next steps. Zoom also announced Intelligent Director, a capability available within Zoom Rooms that will determine the best angle of individuals in the room to display within the meeting, and Zoom Scheduler, which integrates with Google Calendar and Microsoft 365 to share meeting participants’ availability with others. Zoom Huddles is now available globally for customers to request early access.
2023-05-04 16:30:04
Post from www.computerworld.com
