Discover the incredible story shared by user Lastion_Rabbit2888 on Reddit. While immersed in the challenging world of Baldur’s Gate 3, he faced a game-breaking bug where his main character vanished along with all belongings, halting his progress.
Stranded with a corrupted save file and no solutions from fellow players, Lastion_Rabbit2888 turned to Larian Studios support for help, expecting an automated response. To his surprise, a dedicated employee named Victor stepped in, requesting the broken save file.
After a few days, the developers provided a new save file, restoring the lost character and inventory, allowing Lastion_Rabbit2888 to continue his adventure. Grateful for the exceptional support, he completed Baldur’s Gate 3 with renewed enthusiasm.
Witnessing this exemplary customer service, commenters praised Larian Studios for their hands-on approach in resolving player issues, contrasting it with the impersonal responses often encountered elsewhere.
With the save file fixed and the underlying issue addressed, Larian Studios not only assisted Lastion_Rabbit2888 but also ensured a smoother experience for future players, showcasing their commitment to player satisfaction.
Original article available at www.playground.ru
