Include Timely Apple Updates in Your Supplier Service Level Agreements

Include Timely Apple Updates in Your Supplier Service Level Agreements

It’s time to face ‌the fact that the days of proprietary, ‍platform-dependent software ‍and services are over. They had to end. Macs, iPhones, and Windows systems coexist in today’s enterprise, which means‌ IT decision-makers need software and services that ⁢work across all the platforms and are genuinely compatible.

Why compatibility matters

Put simply, Apple’s steady cadence of software updates means⁢ the best‌ way to prepare your business for any new features ‍is to ensure that at least a sub-set of people at your company are already running the software betas.

That way, they can identify ‌challenges with ​the‌ technology elsewhere ⁣in your company and help plan an ⁣response to those challenges. Those users can also guide‍ everyone else working in your business once⁢ the final software ships.

Suppliers must join the Apple train

For ⁣business, it is also important to ensure your suppliers are ⁢equally committed to the platforms you use. That means ensuring third-party⁣ suppliers don’t just update‍ their software with Apple OS support⁤ months​ or weeks after ​release, but‌ strive to ⁢keep step with Cupertino.

It isn’t‌ too much to ask that the software and services you rely on don’t delay essential system patch installs ​across your growing fleets ⁢of Apple devices.

Delayed⁢ software updates‌ may pose security, compliance, and‌ productivity costs on you, so your essential software‍ and service⁣ providers must also be obliged‌ to move fast. Why‍ not write this demand into the software SLAs you agree with vendors?

To take this one⁢ step further, anything in your existing infrastructure that prevents you from running Apple systems​ should be‌ eliminated or replaced. Even ⁢Cisco​ says Macs boost productivity, so third-party products that put​ a brake on their​ deployment are actually damaging your business. The risks of technology lock-in should⁣ by now be well understood, so whatever tools have become essential to your company should ‌work across all relevant platforms.

(I include Apple’s own pro apps in that,⁣ and‍ suspect that one of ‍the impacts of regulatory​ demands⁢ for the company to open up its own platforms will be more cross-platform development from the company, though not immediately.)

Get with the program

Whatever the platform, software updates are a ⁢part of life. These updates are no longer just nice​ to have, they ⁣have become essential.

In our increasingly fractious times, the ⁣number of ‍security attacks⁤ continues to grow in both number and complexity. It’s​ a threat environment in which the capacity to both distribute and install timely system/security upgrades has become ‌a critical⁢ aspect of system protection. That’s important to us all.

When it comes to enterprise tech, today’s business users know and understand the need ⁣to install updates quickly, have become accustomed to doing so⁢ in their own⁤ lives, ​and must be able to harden protection pretty much on the day software is released. Any remaining reliance on systems or services that…

2024-01-03 ⁤16:00:03
Post from www.computerworld.com rnrn

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