Microsoft has expanded access to the generative AI (genAI) assistant, Copilot for Microsoft 365, to individual and small and midsize business (SMB) customers. The company has removed the minimum purchase commitment of 300 seats and introduced a pricing strategy that reflects a “land and expand” approach. The tool combines data in a customer’s Microsoft Graph with large language models (LLMs) including OpenAI’s ChatGPT to help draft emails, summarize meeting conversations, and find information within documents.
Customers on Business Standard and Business Premium can now access the genAI assistant. The pricing strategy is designed to target tech-savvy early adopters, but the significant extra cost for SMBs may make many think carefully about the value they receive. It can take time to get the maximum value out of investments in Copilot, with a notable learning curve for users. However, over time, Copilot is expected to get easier to use and the price will eventually come down, making it more attractive for SMBs.
Smaller firms typically lag larger organizations when it comes to AI adoption. A survey by 451 Research last…
2024-01-20 08:41:02
Article from www.computerworld.com