At Ronald Reagan National Airport in Arlington, Virginia, travelers found themselves in long lines at the Delta Airlines counter on July 19, 2024. A global computer outage caused chaos at airports worldwide, leading to unprecedented disruptions and grounded planes.
Delta Air Lines CEO Ed Bastian issued an apology and offered frequent flyer miles to affected travelers due to the thousands of flight cancellations resulting from the IT outage. The carrier, based in Atlanta, struggled to recover from the widespread disruptions, drawing criticism from Transportation Secretary Pete Buttigieg.
According to aviation data firm OAG, Delta Air Lines canceled over 4,600 flights from Friday through Sunday, surpassing all other airlines in cancellations. By Monday morning, an additional 700 flights, representing 19% of its mainline operation, had been canceled, accounting for more than half of all cancellations in the U.S., as reported by flight tracking site FlightAware.
The ongoing delays and cancellations have…
2024-07-22 10:39:10
Originally published on www.cnbc.com