IBTimes US
On Thursday, DMV offices in multiple states experienced a significant disruption in services due to a ”national outage” caused by a “loss in cloud connectivity.”
We are aware of ongoing issues impacting transactions in our offices and online, and we apologize for the inconvenience. We are working diligently to get everything back up and running and will let you know when we do. pic.twitter.com/LczTr5I8ym
— NYS DMV (@nysdmv) March 21, 2024
The American Association of Motor Vehicle Administrators (AAMVA) explained that the network connecting motor vehicle agencies across the United States experienced an outage due to a loss in cloud connectivity. This affected the processing of crucial messages supporting driver licenses and motor vehicle titles transactions.
DMV offices nationwide were unable to issue driver licenses and vehicle titles, causing inconvenience to countless individuals. The AAMVA emphasized its commitment to resolving the issue promptly.
Connectivity was restored to nearly all states by 2 p.m. EDT. The association clarified that the outage was strictly connectivity-related and did not stem from software issues.
DMV offices promptly alerted locals about the outage through social media channels. Illinois Secretary of State Alexi Giannoulias confirmed the widespread impact, noting that all driver’s license facilities and DMVs in Illinois and “across the country” were affected.
While the outage primarily disrupted driver’s license services, certain functionalities such as driver’s license knowledge tests, permit tests, and requests for motor vehicle records remained unaffected, as stated by Colorado’s DMV.
Nevertheless, uncertainty loomed as DMV offices grappled with the aftermath of the outage. Massachusetts’ Registry of Motor Vehicles issued a statement indicating their inability to process any license or ID-related transactions due to the national system outage. Meanwhile, New York State’s DMV website displayed a banner alert, informing visitors that DMV transactions were currently unavailable due to the network outage.
Virginia’s DMV experienced a glimmer of relief when its system resumed operations just before 1 p.m., following a third-party system outage affecting driver’s license transactions at their offices and website.
The outage underscored the significance of the national computer network maintained by the AAMVA, which facilitates the exchange of critical driver’s license information among states. The association remains committed to investigating the root cause of the outage to prevent similar disruptions in the future.
Cloud computing
U.S.
2024-03-23 19:00:04
Article from www.ibtimes.com