With the rise of artificial intelligence in the business world, employees are grappling with concerns about job security and control over automated systems. The fear of job displacement and uncertainty about the impact of AI on their roles are top worries among workers, according to a recent study by Gartner.
Survey data supports these fears, with predictions that a significant number of job roles will be redefined or eliminated by 2027 due to the adoption of generative AI by Global 2000 organizations. A survey by Ernst & Young found that 75% of employees are worried about AI making their jobs obsolete, while 65% fear being replaced by AI.
Concerns about the rapid evolution of AI and its potential to render certain jobs unnecessary have grown over the past year, with many employees feeling more anxious about AI than before. The impact of AI on ethics, legal risks, and job security has fueled anxiety in the workforce, according to EY.
GenAI has transformed the future of work, enabling tasks to be performed efficiently across various work environments. AI promises to streamline repetitive tasks like coding, data entry, and research, while enhancing learning in the workplace, according to EY.
Gartner’s study highlights five key fears employees have regarding the application of AI in their organizations:
- Fear of job displacement or redesign due to AI
- Concerns about inaccurate AI insights affecting them negatively
- Uncertainty about how AI is being used and its impact
- Reputational damage from irresponsible AI use
- Worries about data security risks associated with AI implementation
Transparency about the impact of AI on the workforce is crucial for addressing employee concerns, as lack of clarity can lead to disengagement and decreased performance. Organizations need to communicate openly about how AI will affect employees to build trust and mitigate fears.
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