A coalition of 41 state attorneys general is urging Meta to improve its support services for users who have fallen victim to hacks and account takeovers. In a letter addressed to Meta’s chief legal officer, the group emphasizes the need for immediate action and a significant increase in investment to mitigate account takeovers and assist affected users.
Reported by Wired, the letter underscores the ongoing frustration experienced by Facebook and Instagram users in accessing support following an account breach. While Meta has made efforts to streamline the account recovery process, the reliance on automated systems has left many users without adequate assistance.
The impact of this issue can be particularly devastating…
2024-03-06 13:55:11
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