How can companies effectively transfer tacit knowledge within their organization? The recent successful landing of the Odysseus spacecraft on the Moon, a joint venture between NASA and Intuitive Machines, highlights the importance of experience in achieving success. However, the mission also revealed the potential loss of knowledge due to long intervals between space explorations.
Even NASA, with its extensive archive of Apollo mission materials, faces the risk of losing valuable knowledge. This issue is further exemplified by the lost techniques of the renowned violin-making families in Cremona, Italy, during the 17th and 18th centuries.
While most organizations may not encounter such extreme scenarios, the challenge of preserving and transferring knowledge remains a critical concern. With an aging workforce, the urgency to effectively train new employees and prevent knowledge loss becomes even more pressing.