Unlocking the Potential of AI: How Companies are Falling Short in Meeting Employee Expectations

Unlocking the Potential of AI: How Companies are Falling Short in Meeting Employee Expectations

GenAI tools‌ are increasingly prevalent ‍in the workplace, but many ‍business⁣ leaders are worried about the absence of a comprehensive strategy to implement this technology⁢ throughout their organizations.

These concerns were highlighted in a Microsoft survey of 31,000 employees across 31 ⁣countries, which was featured in the company’s annual Work Trend Index report.

The survey revealed a significant desire among employees to have​ access to ‌GenAI ⁤tools. According to the report, ​three-quarters⁤ of respondents currently utilize these tools in their roles, representing a doubling in usage compared to just six months‌ ago. Employees have ⁤reported that AI helps ⁣them save time, focus on more critical tasks, foster creativity, and overall, enjoy their work more. Additionally, over three-quarters⁣ (78%) of office ‌workers‌ are using their‍ own AI tools, a trend known as bring your own AI (BYOAI).

Business leaders are also recognizing the potential of this technology, with 79% of those surveyed believing that AI adoption is crucial​ for⁤ their organizations to stay competitive.

Microsoft has already seen success with large-scale deployments of its Copilot GenAI assistant. Companies like Amgen, BP, and Koch Industries have each acquired over 10,000 “seats” of Microsoft 365 Copilot, as mentioned by CEO Satya Nadella during the recent​ quarterly financial‌ earnings call.

Despite these positive developments, ‌not all major corporations are ready⁢ to⁣ fully​ embrace AI just yet. ​The survey found that 60% of leaders feel that their organization’s‍ leadership lacks⁣ the necessary vision‌ to effectively implement AI technology across their workforce.

2024-05-13‌ 06:51:03
Original from www.computerworld.com

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