Q&A: Chase CIO provides high interview ideas for tech job seekers

Q&A: Chase CIO provides high interview ideas for tech job seekers



Q&A: Chase CIO provides high interview ideas for tech job seekers
Showing mental curiosity about expertise and trade tendencies can assist you stand out amongst job candidates.

Andrey Popov / Shutterstock

The tech sector has been hit significantly laborious by the Great Resignation, leaving organizations dealing with a dearth of certified job candidates for greater than 1,000,000 job openings.

At the identical time, CIOs and CFOs have began to gradual the speed at which they’re creating new IT jobs and hiring as a consequence of inflation and recession fears, based on a current report from job analysis agency Janco Associates.

Nevertheless, US tech companies added employees for the twenty second consecutive month, and corporations in a spread of industries employed an estimated 84,000 new tech employees in September, based on the newest Tech Jobs Report from CompTIA.

The pandemic-induced Great Resignation, nevertheless, has led to a different work-related phenomenon — skills-based hiring; firms are targeted much less on diplomas and extra on real-world experience-based information and experience.

Even with a surplus of tech jobs on the market, interviewing for a brand new firm or new place inside your current group will be nerve-wracking, each for employees getting into the trade and for technologists who’ve labored within the trade for years. Honing your interviewing strategies provides you with an edge the following time you’re sitting in entrance of a hiring supervisor.

Chase

Chase CIO Gill Haus

Gill Haus is the CIO for Consumer & Community Banking (CCB) at Chase, one of many world’s oldest monetary providers companies. The financial institution presently has a whole lot of expertise place openings.

Haus provided Computerworld his interviewing method ideas for technologists. The following are Haus’s responses to Computerworld’s questions:

What’s greatest piece of interviewing recommendation you may have for technologists looking for a job at Chase — what stands out to you? “We look to hire technologists with software engineering experience. That said, you don’t need to have a traditional computer science degree to get a job in software engineering at Chase. We value many different skill sets, including determination, resiliency, and adaptability. We are actively recruiting for candidates with diverse skillsets.”

It’s at all times unbelievable when candidates present an enthusiasm for the developments we’re engaged on within the digital and cellular banking house and share new concepts of their very own.

What are the highest three to 5 interview ideas you possibly can provide a job seeker? “I believe it’s critical for all applicants to educate themselves about the state of the digital banking sector, current trends, and future outlook. It’s always fantastic when candidates show an enthusiasm for the developments we’re working on in the digital and mobile banking space and share new ideas of their own. Everyone interacts with money, and many of these interactions happen digitally, so it’s a great time to be in banking.

“However, experience in this sector is not a must. Actually, we’ve benefitted from recruiting individuals from a wide range of industries and backgrounds. This helps us better collaborate and innovate as a team.”

How has the pandemic modified the place Chase seeks its expertise? Do you care much less about discovering expertise that may work in particular person? “Since the pandemic began, we have gained a lot of knowledge about remote work, including how to onboard new employees. Today, our technology team uses a hybrid model where technologists split their time between remote and in-office work. Hybrid work is the best of both worlds because it allows for flexibility, and in-office days are fundamental to build team culture, whiteboard together, brainstorm, and build relationships.”

How does the share of distant interviews you carry out right this moment evaluate with earlier than the pandemic? “Videoconferences have become more popular during the pandemic. The widespread adoption of this technology has made it easier for us and for candidates to schedule time for interviews. We have also continued to conduct in-person interviews.”

Are there any options you may have for managers and perspective staff when it comes to preparation and conducting a distant interview versus face-to-face? “Be present and engaged. Do your homework before speaking to an interviewer or a candidate. Most importantly, be yourself. This is much of an opportunity for a candidate to get to know you better as a leader as it is for you to get to know a candidate.”

It’s much less about what you understand in comparison with how open you’re to studying new issues and rising as a technologist.

What is extra essential to you, the abilities an worker can checklist on a resume, or the levels and different training? “It’s less about what you know compared to how open you are to learning new things and growing as a technologist. We look for candidates that have the aptitude and attitude to learn and collaborate with their peers. 

“However, there are some traits that can help a technologist stand out. Hard skills [such as] financial literacy: Take the time to learn the core fundamentals of finance and learn industry terms; this will serve as a valuable foundation as you start your career.

“[Another hard skill is] AI/ML knowledge. Learn how this applies to finance and explore the use cases. By no means do you need to be an expert, but ensure you can speak to this at a high level and be open to growth and training opportunities.

“Soft skills: Intellectual curiosity about technology trends and what is happening in the industry is very important. But it is also about curiosity when it comes to how your friends and family use technology and interact with it. What is missing? What can make their lives easier?”

In what methods have Chase’s job {qualifications} modified for tech roles, particularly in gentle of the Great Resignation? Are faculty levels not required for extra positions right this moment? “With the pace of technology moving faster than ever, we continue to build out our technology recruitment pipelines. We welcome early career tech talent from a wide variety of backgrounds — traditional universities, coding boot camps and workforce development programs — and we provide development and training programs to fill any technical skill gaps.

“Our Tech Connect program is a great example of how we’re reaching talent with diverse backgrounds and experiences. Upon completing the rigorous, full-time training program, participants transition to our Software Engineer Program, and then can expand their career by moving into software engineering roles. In addition to technical skills, the program offers workshops, alumni panels, peer mentorship, and a guest speaker series to further professional development and emphasize community.”

What boot camps or certifications stand out amongst job candidates? “Candidates who come in with experience and skills in data science/analytics, AI, etc. are a plus, but we also offer learning opportunities for those who do not.”

What are the most well liked tech jobs at Chase or those you want stuffed probably the most? “We have hundreds of open roles across the country, so our teams are actively reviewing candidates’ job applications to help meet the talent needs of the firm.”

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