Microsoft acknowledges update causing Wi-Fi issue, implements temporary rollback as solution

Microsoft acknowledges update causing Wi-Fi issue, implements temporary rollback as solution

Microsoft has⁣ offered a temporary fix to​ Windows users‌ for Wi-Fi related ⁤issues after a Windows ⁤11 update that compromised wireless connections on public, education, and‍ enterprise networks.

The move is a response to reports from Windows users that ⁢they ⁣were having​ problems ⁣connecting‍ their computers to Wi-Fi networks after the rollout of December’s Patch Tuesday updates to Microsoft‌ products.

Microsoft blamed‌ two OS updates ​from December’s Patch Tuesday — KB5032288 and KB5033375 — for the connectivity glitches ⁤in a post on its website, and acknowledged its prevalence in affecting users of particular Wi-Fi networks over others.

“As reported, you‍ are more likely to be⁣ affected by this issue if you ​are attempting to connect to an enterprise, ⁤education, or public Wi-Fi network using 802.1x authentication,” the company wrote. “This issue ⁤is ⁢not likely to occur on home networks.”

Indeed, the problems disproportionately affected people connecting to Wi-Fi on ⁢wireless networks that have enabled fast-transition or fast-roaming, which are typically ‍used on university campuses‍ to facilitate seamless connectivity between various access points.

In fact, some universities — such as the⁣ University of British Columbia — alerted their students​ and staff ⁤about the issue before Microsoft⁣ responded and even advised uninstalling the⁢ update as a temporary measure to ⁤restore ‍service⁤ until a vendor-supported fix was available.

‍ Fixing the Problem

Microsoft’s resolution isn’t actually much⁢ different ​than what the ‌university ‌advised and what many other users already applied. The company issued a Known Issue Rollback (KIR), which⁤ will cause the ‌OS​ to​ fall back to a previous version of ⁢the code that ⁤doesn’t have the problem.

Microsoft‌ introduced KIRs in March 2021 as a service to fix non-security bugs. However, a KIE is just ⁢a temporary fix, and the company said it plans to⁤ more comprehensively fix the problem and will re-issue ⁣a patch soon.

Microsoft also advised that it might take up to 24 hours for the resolution to propagate automatically to consumer devices and‍ non-managed business devices; however, users can restart their devices to help hurry the process along.

For enterprise-managed devices that encounter the issue,​ it can be resolved by installing and configuring a special Group Policy, which ‍can ⁤be found in ‌”Computer Configuration -> Administrative ⁣Templates -> <Group Policy name listed below>,” the company said.

Users Express Annoyance

Microsoft’s response didn’t come quickly enough for some users, who​ quickly took ​to internet‌ message boards like Reddit⁤ to grumble publicly about having to mitigate it themselves by‌ rolling back the update.

“To no one’s surprise ​Microsoft‍ broke​ things with⁢ their ‌’update,'” ​one disgruntled user posted on Reddit. “What better way to test than‍ production. Just keep ‍lowering the⁢ bar.”

Microsoft’s Community pages⁤ also lit up with people complaining of the fix, with users reporting that even newly…

2023-12-24⁣ 11:00:03
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